Automatic Payment Program

We offer an Automatic Bill Payment program where you never have to mail your payment in again. Your electric bill can be automatically deducted from your checking or savings account on the due date. This makes it more accurate than paying with a check, when you never know when your payment will be deducted from your bank account. With Automatic Bill Payment, you will get the security of knowing that your payment will never be late. It’s easy and reliable and best of all, there’s no charge for this service.

To enroll, call our member service department at 1-888-485-2537, ext. 8924 or click here to download the form and mail it in.

How will I know the amount of my bill?
You will still receive a billing statement (at least 10 days before it is due) indicating the amount due and the due date. If you have a fixed billing amount, you will retain the current payment amount and due date and may not receive a statement unless the amount or due date changes.

What if I have a question about my bill?
As always, please call the member service number listed on your bill.

How do I know the bill has been paid?
Each payment will be clearly itemized on your next billing statement and financial institution account statement.

Can payments be withdrawn from a savings account?
Yes, however, federal regulations limit the number of transactions on some accounts. Contact your financial institution for information about your specific account.

Is there a charge for Direct Payment?
No, we do not charge for this service. Most financial institutions don’t charge either. Remember, they save time and money too!

What if I change financial institutions?
You will need to complete a new enrollment form and allow approximately 30 days for the change to go into effect. If you decide to cancel your participation in the plan, simply give us a call.