May 1, 2015
Beginning May 4, 2015, the Hart office of Great Lakes Energy will open at 7:30 a.m. and close at 4:00 p.m. Monday through Friday.
GLE provides 24/7 phone staffing, too. Simply call 888-485-2537.
Built and led by the communities we serve, we connect our members to innovative energy and communications programs and services.
I am from Love INC in Shelby, Mi. We are working with Jean Manor who is trying to contact you about her bill. She is calling the toll free # and having trouble understanding the automation. Is there a local # she can call to talk to customer service?
Hi, Jo! Sorry, but we have not had local numbers for our offices for years. All calls go through the call center at 888-485-2537. If Jean simply stays on the line, the call will automatically transfer to one of our member service reps, provided it’s during our regular call center hours of 7AM – 5:30PM Mon.-Fri. She doesn’t have to deal with the automation. Or we can ask a member service rep to contact her directly. If she prefers that, please email her contact info to us at [email protected]. Thanks!