Start, Change, or Stop Service
Need to make changes to your service? Find information for your situation below.
Start Service
Welcome to Great Lakes Energy! We are happy to have you join our co-op. To start brand-new residential electric service, download your application here.
To start brand-new commercial electric service, download your application here.
To start service for an existing meter, please contact our Member Service Department Monday – Friday 7 a.m. – 5:30 p.m. at 888-485-2537, ext 8924 to speak with a representative to complete the transfer.
*A security deposit may be requested before providing or continuing service. Please note, construction could be delayed by supply chains.
Visit our FAQ page here and see the New Service section to gain insight into common questions when you’re starting service with GLE.
Relocate or Upgrade Your Existing Service
If you need to relocate your existing service on your property or wish to upgrade your service, please fill out the Application for Relocation or Upgrade and return to us.
Please note, construction could be delayed by supply chains.
Needed Items
for Starting, Relocating, or Upgrading Electric Service
Meter Base Pickup Locations & Local Contact Information
Standard meter bases can be obtained at any Great Lakes Energy service center. County contact information is highlighted in this document to assist in finding an electrical inspector and registration of easements.
Easements
You can find instructions and our electronically fillable form here. You can also request a form be mailed to you by calling 888-485-2537. You can see example easements using the links below:
* Please note that unpaid balances from previous accounts with Great Lakes Energy, O&A Electric, Oceana Electric, Western Michigan Electric or Top O’Michigan Electric must be paid (if applicable) before service can be started. A security deposit may be requested before providing or continuing service.
Stop Service
We hate to see you go but wish you the best for the future. Please call our office at 888-485-2537 during business hours to end your service and provide us with a forwarding address for your last bill.
Truestream High-Speed Internet
Interested in pairing your electric service with Truestream high-speed fiber internet? Check our interactive map to see if your new home or business construction is in an active Truestream construction or in-service area.
If Truestream is actively building or installing in your area and you would like service, return the New Service Application with the Truestream Internet and Voice Services box checked in the ‘Additional Products & Services section.’
For additional information, check out the Truestream Frequently Asked Questions.
